How can I find out if I'm eligible for care at AHS?
For questions regarding eligibility for care, please contact Financial Counseling at 510-437-4961.
How do I make an appointment?
To make an appointment to see a primary care physician, please call 510-437-8500.
I just received a bill, but I have insurance coverage, what should I do?
Please contact Billing at 888-850-0563.
How do I see a specialist?
Your primary physician and/or emergency room physician must make the recommendation, known as a “referral” to see a specialist. Please make an appointment to see your primary physician, so he/she can make a proper diagnosis and refer you to a specialist if necessary.
What medical services do you offer?
Please visit Our Services page to learn more.
I want to compliment an employee or file a complaint, who should I talk to?
Please fill out the online submission form or contact Patient Affairs at (510) 437-4108.
How do I request my medical records?
You must make the request in person at Highland Hospital. For more information, please call 510-437-4469.
Is it possible to speak with a nurse to determine whether I need to see the doctor?
- Adult medicine: 510-437-8500
- Women’s health: 510-437-8500
- Pediatrics: 510-437-4887
- Dental Clinic: 510-437-4473